I know a few people who are the kind that complain about anything, especially when they feel they have been cheated of a good or service they paid for. Often, they remark:"Let me speak to your manager". People do this more often now than ever because the consumer has been given the ultimate power. Input, and the internet that links them to phone numbers and e-mails that managers at higher levels read and react to.
Whether it be a restaurant, grocery store or a movie, these predators are lookin to get theirs, reasonable or not, they will likely get their pay off. The big corporations are ready to hand out coupons for anything.
You forgot my straw!
Here's a meal on us.
My potato was starchy!
Here's a pitcher of beer.
I notice this in Ontario more than other places, but I'm sure it wasn't always so. No bad service is tolerated or accepeted without compensation.
I went to a restaurant in town here, and the meal was horrific. We ordered a dip and some potato skins and wings. The dip was more of a dried pot of beans and the skins were brutally burnt. we talked to the manager nicely and we got a reduced price. The excuse was that the computer to the kitchen where the orders come in through was broken. Not sure how that burns a potato but...
Now for anyone who is saying: "People do complain a lot", you likely work for a place that has to satisfy customers. If you are saying, "but why should I pay for something that isn't worth my money?" You probably have little contact for the clients you represent... Like ME! But this takes the cake, or pie depending how you look at it.
Elderly woman jailed over pizza delivery complaints
Now tell me how far you would go for service! Or better yet, how far have you gone, or how bad was your encounter? These comments aren't made on their own people!
7 comments:
I went to Smitty's for a breakast, and had two poached eggs. After biting into one, I discovered a rather large shell lodged in my teeth. CRUNCH. I quit eating, I was grossed out. WHen the waitress came by and said, "how is everything?" I said: "Great exept the shell in the eggs." she was mortified, and went to the manager. She came back and took my plate away and handed me my bill. She got the manager to reduce the price of my uneaten meal... 80 cents. But I paid and left anyways. And to top it all off, went back with my wife the following week. I am such a doormat.
I once ordered pizza from dominoes, Xlarge loaded. i called the wrong place, so they transfered me, or attempted to do so. I hung up after a bit and called the right place and explained what was up, ordered my pizza and waited. Delivery kid shows up wit two pizzas, i say 'i order one, i pay for one.' Needless to say, I got two, but for the price of one. This is a good trick.
That reminds me, I was doing a tow for the manager of "Pizza Pizza" in town, and he offered to give me a free pizza if I knocked down the price. I gave him a deal and he told me to come by the following wednesday and make an order. So i called ahead and talked to some flunkee who knew I was supposed to call. I was havin a buddy or two over to help do some work in my kitchen so i ordered the family pack (wings,pop,garlic bread, salad 2 pizza) figuring i would pay the diff. When I went back to pick it up she handed me the whole thing and said have a nice day! apparently her boss failed to clarify the boundaries of his gratuity.
Seems you forgot to inform the nice lady of such boundaries yourself....
I once had a favourite Indian restaurant where I ate every week. Small 5-table joint run by a young guy and with help from his sister, mother and father. After a couple years, the restaurant moved to a bigger fancier location.
One day, I had to call work to check in while i was eating there. I asked Young Owner if I could use his phone. He reluctantly handed it over, mentioning I couldn't use it for long. Then, after 3 minutes of conversation, he came to me and started hissing "Dude, this is my business phone!" I'd never once heard the phone ringing in my two years eating there, but he basically insisted I hang up the phone.
I went back to my chair. "Dude" came over and offered a half-apology ("Sorry, but it's my business phone!"). Our food hadn't even arrived, but I had a two-word answer for him: "Check, please."
Then, he then groveled.
I told him I'd been dropping 50 bucks a week there for two years and I was never coming back. I wished him luck and told him I hoped his business phone was worth it.
My wife was mortified, but the point got across. And two months later the restaurant was out of business.
And in secret (exept for the passers by), lester danced a jig in front of a vacant building that once housed a chirpy indian fellow and his clan.
Somewhere a voodoo doll is being fabricated.
In Winnipeg, there was this groovy little Viet/Thai place that served the best Pad Thai noodles as well as the best Vermicelli on earth.
One day, I brought home the little styrofoam box of Chicken fried rice (or at least, so I thought). Lo and behold, I was staring down at a big coil of Viet/Thai turd. Not even any rice under it or anything.
So I called, and complained, and insisted until they gave me a free meal. I was proud to make my stand.
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